FAQ 

frequently asked questions

How to order?

Choose dress, style, material and contact us to make your desired dress.

How to pay?

* PayPal

* bank transfer

* western union

* Moneygram

How long takes to make and deliver dress?

It all depends on the season. In high season, holiday time etc. designer and postal services are more busy and therefore some delay may happen. However, the usual time of delivery is 8 weeks.

When is the best time to order a dress?

We have so many different customers. Some customers order very last minute short time before the wedding and some even a year or more before the wedding. The best time according to us is anytime after engagement as long as you don't plan to lose or put on weight. If your body is more of a " yo-yo diet style" than we recommend to order as late as possible and definitely lace-up style.

What is included in the price?

* dress

* hanger

* dress cover

* petticoat if needed

* instructions, how to care about your dress



Will the dress look just like on the photo?

YES! the dresses are made from designer, so all is original, brand and definitely no copy, NOT like Chinese sellers do. What you see is exactly what you will receive!

Does the dresses can have detachable train?

No. We don't make it, but you can ask a seamstress in your country to do it.

Is the corset strong?

It depends on what type of dress you will choose. If you prefer to have strong corset, that will handle big heavy books, it is not a problem for us as much as who prefers less strong corset or just breast pads - you can say what you prefer.

Is possible to make dress completely according to my wishes for example if I send you a photo?

NO. We do designer brand dresses and some designers are willing to make small changes such as zip/ lace-up, train or not, long/ short sleeve or mix and match from THEIR collection, not someone else's collection.

What if the dress I will order will not look like on me or will not fit me? Is a refund possible?

We will make the dress according to your desire and if you will not like it no refund is possible unfortunately and we suggest you resell the dress. If dress is custom made, 3 people from 10 needs little alterations as each person has different shape of a hand, hips etc. and any further alterations you need to fix in your country with a seamstress and pay for extra alterations yourself.